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Estimated to be delivered within within 5-10 days (USPS) for USA and 5-15 days (Thailand post) for International of you placing the order!
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Eagle Wood / White Agarwood Powder 100g
White agarwood powder is derived from the resinous heartwood of Aquilaria species (agarwood trees native to Southeast Asia). It is highly valued in traditional medicine systems and perfumery for its aromatic, calming, and restorative properties.
Herbal Aromatic Drink (Traditional Use):
Small amounts of powder are mixed with other aromatic herbs and dissolved in warm water in traditional practice for dizziness, nausea, or fatigue support.
Aromatherapy / Incense Use:
Used as incense or blended into aromatic mixtures to create a calming environment and support relaxation.
External Fragrance Application:
Powder or extracts are used in scented preparations to promote a calming atmosphere in traditional practice.
Scientific Name: Aquilaria spp. (commonly Aquilaria malaccensis and related species)
Common Names: Agarwood, Eagle Wood, Oud, White Agarwood
Plant Family: Thymelaeaceae
Part Used: Resinous Heartwood (ground powder)
We strive for all orders to be sent within one to two working days. After that, the delivery takes 1-5 working days depending on the shipping method. Further information regarding delivery time can be found at checkout. Please note that your order may be sent in different packages. When your order has been sent from our warehouse or our external warehouse, we will send a delivery confirmation by email with tracking number.
We offer you as a customer 30 days open purchase with unbroken packaging. You therefore have the right to return an item for 30 days from your purchase as long as the item is not damaged and is in unopened original packaging.
